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Frequently Asked Questions
Everything you need to know about Lucy's Housing Solutions.
About Our Services
We provide safe, stable, and supportive independent living in a shared home environment. Our homes are fully furnished, drug and alcohol-free, and designed to feel like a true home — not an institution. Residents have their own private space while being part of a warm, caring community.
We serve seniors, veterans, and individuals in transition who are seeking safe, affordable, and supportive independent living. We welcome adults who are committed to maintaining a respectful, drug-free living environment.
We go beyond just providing a roof over your head. We offer a genuine community — a place where residents feel respected, supported, and valued. Our personalized approach, warm environment, and commitment to dignity set us apart.
We are an independent living provider, not a medical care facility. However, we do connect residents with community health and wellness resources, and our staff provides supportive check-ins and referrals as needed.
Amenities & Living
All of our homes include: fully furnished rooms, all utilities (electricity, water), WiFi and cable, on-site washer and dryer, 24/7 security cameras, and a drug and alcohol-free environment. Everything is included in your monthly rate — no hidden fees.
Yes, all rooms are shared. Residents share bedrooms as well as common areas such as the kitchen, living room, and laundry with other residents in the home.
Absolutely. We maintain a strict drug and alcohol-free environment. This is a non-negotiable house rule that helps ensure the safety, health, and well-being of all residents.
We offer affordable monthly rates that include all utilities, WiFi, cable, and amenities. Please contact us directly at (863) 333-8907 or [email protected] for current pricing and availability.
Location & Availability
Our homes are located in Polk County, FL and surrounding areas. Contact us for specific location details and to discuss which home may be the best fit for you.
Simply contact us by phone at (863) 333-8907 or by email at [email protected]. Our Program Director, Kaja Pugh, will be happy to discuss your needs, answer your questions, and guide you through the process.
Move-in timelines depend on current availability. We encourage you to reach out as early as possible to discuss your situation and get on our availability list. Contact us today to get started.
Still Have Questions?
We're here to help. Reach out to us directly and we'll be happy to answer any questions you have.